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Cancellations and Refunds

Refund & Cancellation Policy

We strive to offer quality products and a smooth customer experience.

Please read our policy below:

Order Cancellation

  • Orders can be cancelled before shipping.

  • Once shipped, cancellation is not possible.

Refunds

Refunds may be applicable in the following cases:

  • Damaged or defective product received

  • Wrong product delivered

  • Product not delivered due to logistics failure

Refunds are processed within 7–10 business days after verification.

Non-Refundable Items

  • Used or damaged products

  • Accessories or spare parts after packaging is opened

  • Products damaged due to improper handling

Replacement

If eligible, replacements will be provided based on stock availability.

Contact

For refund/cancellation requests: gymtechfix@gmail.com