Terms and Policies
1. Privacy Policy
Privacy Policy
At Gym Tech Fix, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products/services.
Information We Collect
Name, email address, phone number, and billing/shipping details
Order and payment information
Website usage data (cookies, IP address, browser type)
How We Use Your Information
To process orders and payments
To provide customer support
To improve our website and services
To send important updates, order alerts, and promotional offers (optional)
Data Security
We use secure servers, encryption, and industry-standard practices to protect your data.
Sharing of Information
We do not sell your data.
We only share information with trusted partners such as:
Payment gateways (e.g., Razorpay)
Delivery/courier partners
Service providers supporting website operations
Your Rights
You may request data correction, deletion, or withdrawal of consent anytime.
Contact Us
For data-related concerns, contact us at: gymtechfix@gmail.com
2. Terms & Conditions
Terms & Conditions
By using our website, you agree to the following terms:
Use of Website
You must use the website responsibly and avoid any activities that may harm the site or its users.
Products & Services
We aim to provide accurate product information, but availability, pricing, or specifications may change without notice.
Orders & Payments
Orders are confirmed only after successful payment.
Payments are securely processed via Razorpay.
We reserve the right to cancel any order due to stock issues or security concerns.
Intellectual Property
All content, images, logos, and designs on this website belong to Gym Tech Fix and may not be copied or reused without permission.
Limitation of Liability
We are not responsible for:
Delays in delivery caused by courier partners
Damage due to misuse of equipment
Third-party service interruptions
Contact
For any concerns, reach out to: gymtechfix@gmail.com / 9560176139
3. Refund & Cancellation Policy
Refund & Cancellation Policy
We strive to offer quality products and a smooth customer experience.
Please read our policy below:
Order Cancellation
Orders can be cancelled before shipping.
Once shipped, cancellation is not possible.
Refunds
Refunds may be applicable in the following cases:
Damaged or defective product received
Wrong product delivered
Product not delivered due to logistics failure
Refunds are processed within 7–10 business days after verification.
Non-Refundable Items
Used or damaged products
Accessories or spare parts after packaging is opened
Products damaged due to improper handling
Replacement
If eligible, replacements will be provided based on stock availability.
Contact
For refund/cancellation requests: gymtechfix@gmail.com
4. Shipping & Delivery Policy
Shipping & Delivery Policy
Gym Tech Fix delivers fitness equipment, accessories, and spare parts across India.
Shipping Time
Ready-stock items: 2–7 working days
Large gym equipment: 5–12 working days
Custom or bulk orders: Timelines will be communicated
Shipping Charges
Shipping costs depend on location, product weight, and courier partner.
Delivery Conditions
Please ensure correct address and contact details
Inspect the package at delivery for visible damage
Installation may be handled separately for large machines
Delayed Deliveries
Delays may occur due to logistics, weather, or high demand.
We will keep you informed via email or phone.
Contact
For shipping-related support: gymtechfix@gmail.com / 9560176139